Delete your PokeSplain account

Use this form to submit a PokeSplain account-deletion request. It is public and works without the Android app.

How we verify your request

Enter the email address and current password for the PokeSplain account you want deleted. We verify the password before recording a request. Submitting an email address alone never deletes an account and does not reveal whether an account exists. PokeSplain administrator accounts cannot be deleted through this customer request flow.

What we delete

After a verified request is completed, PokeSplain deletes the account profile and credentials, account preferences, Portfolio entries and notes, watchlists, alerts, in-app notifications, beta opt-ins, and feedback that are associated with the account unless retention is required for a specific record.

What may be retained

We may retain limited transaction, subscription, security, fraud-prevention, dispute, and legal-compliance records when needed for those purposes. Payment providers such as Stripe and Google Play retain their own payment records under their policies. PokeSplain’s current Privacy Policy does not publish a fixed retention period; it states that these limited records are retained only as long as needed to operate the service, meet legal obligations, resolve disputes, and enforce agreements.

Before requesting deletion

Delete or save any information you want to keep. If you have a Stripe or Google Play subscription, cancel it with that provider first. Deleting a PokeSplain account does not cancel an external subscription or erase a provider’s transaction record.

For access, correction, or deletion questions, contact support@pokesplain.com.